Can Cloud PBX Implementation Boost Customer Satisfaction?

Can Cloud PBX Implementation Boost Customer Satisfaction?

During this pandemic, the lockdowns pushed several businesses to the brink of closure.   Reason? They could not respond to their customers – no service! Many customers moved ahead in want of services to other companies who could respond. These businesses...
Which Cyber Security Threats Affect SMBs the Most?

Which Cyber Security Threats Affect SMBs the Most?

Australian SMBs are embracing digitisation at a fast pace and 85% of them already have a plan in place. However, a significant number of them are more concerned about cybersecurity – 77 % of SMBs have voiced their concern about the cyberthreats a significant rise over...
Never Ignore Email Security Risks for Small Businesses

Never Ignore Email Security Risks for Small Businesses

Scammers are finding new ideas to deliver a cyber-attack over email. SMBs are particularly more at risk as they lack the IT infrastructure and the budget to safeguard themselves.   In 2021, these scams have become even more sophisticated. Imagine what would happen if...