End-user IT service

End-user IT service

Digital transformation is making the organizations rethink the role of technology, and the smarter organizations are also rethinking about the service provider who can manage it.

IT is changing dynamically, and the role and importance of Managed IT – Services is also changing dramatically.

empower ICT can provide you the best and fastest IT support and services for your technology needs.

Using our deep expertise and a holistic approach to the IT environment to help you keeps your business running at the peak.

Our end-user IT services secured and cost-effective and help businesses grow without hiring the new staff.

Our range of managed IT end-user services

Managed IT – End –User –services deliver the best when tailored as per the unique business needs.
empower ICT offers a range of managed IT services that
will meet your business needs.

Centralized IT Service

What is a centralized, Managed Approach?

A centrally managed IT approach is the one in which the SOE (Standard Operating Environment), security updates, and the applications are deployed automatically to the endpoints. This approach ensures that users get better control and experience.

An organization needs to have control over its server and desktop environment, the devices need to be deployed quickly, and the IT environment also needs to be secured, compliant, and up-to-date.

A dedicated SOE environment will do all this for you.

empower ICT delivers an enterprise-gradee centralized IT management, reporting, and distribution systems.

How centralized IT management services work?

empower’s centralized IT management services automate the deployment of applications, security updates, and SOP  to customer’s endpoint devices.  .

A centralized IT management platform provides you the following:

  1. An app store that is used for application deployment
  2. Windows 10-based standard operating environment
  3. Security updates for the SOP and standard applications
  4. Localized distribution

Why empower?

We offer an extensive range of market-leading competitive range of IT products and solutions that will improve your IT system and business performance.

Tailored Services

We know every business has unique applications and device requirements. We will work with you to understand your business requirements.

Enterprise-grade tool-sets

We use Microsoft System Centre Configuration Manager, along with the 1E Nomad for a localized SOP and app distribution.

24/7 Support

We will offer you continuous support to help you gain all the benefits of this approach.

Your technology partners

empower ICT offers an extensive range of IT services and solutions that will support your business objectives. Our solutions will help you bringing down your costs, improving efficiency and bringing new clients.

Customer – First

We will offer customised solutions that suit your business needs. This includes areas such as service management, service levels, and the amount of on-site and off-site support.

Expertise

empower has years of experience in managing the entire IT and communication environment. We work with a wide range of organizations to offer our clients the best strategic support.

Proactive security approach

We use a proactive approach to security and monitor your network consistently to identify suspicious network activities. empower is also ISO 27001 certified for Information Security Management Systems (ISMS)

National Coverage

We offer our services to small, medium, and large organizations across Australia. Our market understanding and experience working with a wide range of Australian organizations will help us in serving all your IT needs.
We deliver the best Managed services utilizing an enterprise- grade remote support, monitoring and management. Our 24×7 Advanced Performance Monitoring ensures that all your network’s devices are healthy and are functioning optimally. We will ensure that your PC’s and Windows servers are equipped with the latest security and system patches that will help you in minimizing the risks and optimizing the performance.

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