Tags: , ,

Cloud phone systems refer to a network that uses Voice over Internet Protocol (VoIP) where an external service provider uses a private data centre to facilitate communication for a business. Hosted telephony takes care of almost every aspect of business communication need, including remote working without making any substantial investments. When talking about complex business communication systems, cloud computing services have changed the way businesses communicate nowadays.

Here are some benefits of cloud communication services along with certain considerations that businesses should make when opting for one.

Cloud Phone System Benefits:

  1. Reduced Dependence on Traditional Phone-line Systems and Big Telecom Companies

    Cloud communication is rapidly changing the way businesses communicate. Even the legacy landline and IP PBX are slowly getting out of the system as cloud communication supports data traffic along with voice and video. Could communication is exceptionally rich in features as it offers video conferencing solutions, voicemail to email transcriptions, call routing, etc. All of this results in improved internal and external communications, productivity and workflow.

    Similarly, telecom companies that rely on traditional equipment, often impose long-term contracts that businesses often have to unwillingly opt for at sky-high prices, are also being replaced by cloud systems. Cloud communication systems bring a paradigm shift as businesses can choose their calling plans along with the infrastructure and equipment without having to worry about excessively long contract tenure.

  2. Cloud-based Communication Systems are Cost-effective

    Another reason for businesses to prefer cloud communication service providers is that cloud communication services come with a range of cost benefits. Features such as unlimited local and long-distance calls, and international calls have become a standard and these can save up to 70% of total internal and external communication costs. All of these are available on a fixed, low monthly fee.

    On the other hand, since the infrastructure and equipment requirement become minimal with cloud communications, businesses save costs on phone-system installations and service agreements- all in all, a cost-saver for the years to come.

  3. Remote Working

    All thanks to cloud communication, remote working is the trend of the century where employees don’t have to worry about being physically present in the office. Successful remote working has become a norm due to the versatility and flexibility offered by cloud communication systems. If we talk about a situation that existed ten years ago, remote working was not a widespread practice and it was only limited to specific professions such as content writers, marketers and salespersons. The reasons were quite simple; first, not everyone had a high-speed internet connection at their place, and second, employees who needed to communicate at regular intervals had to set up either a Virtual Private Network (VPN) and/or a separate phone line.

    With such barriers out of the way, businesses and employees from all across the globe are benefitting from remote working. And not to mention, cloud offsite backup solutions that allow companies to store data and applications on remote servers, so in the case of need, one can access them from almost any part of the world.

  4. Considerations While Opting for a Cloud Communication Solution

    1. Employee Training – Although cloud-based platforms are generally more secure than traditional phone solutions, human interference and human error still remain the biggest risks. Businesses may have to invest some time and money in the initial phase in employee training and determining processes and authority. No matter how unnecessary they seem, such small investments will go a long way as they make everyone on the premise familiar with the new systems and the precautions they will have to take.
    2. Data Transfer and Update – Either a business is opting for a cloud communication service for the first time or they are switching from a traditional service to a new one, they need to think about the data transfer and upgrade in advance. They need to move the historical data over to the new system to ensure that their marketing, operations and management teams can put it to fair use.
    3. Changing Priorities and Workflows – Companies also have to plan ahead for their changing priorities and updating their inward and outward processes to be in-line with their new system. However, they also have to communicate such changes with their partners, so they get familiar with their workflow and make the overall process even smoother.

    While moving towards a new and more tech-friendly solution such as cloud communication service, businesses should also keep in mind the ROI they’ve targeted for. This is specifically true for small businesses that often have limitations on initial investments. Although cloud communications are relatively cost-effective when compared to traditional services, businesses still need to keep their ROI into consideration.

    When talking about small business VoIP providers in Australia, Empower ICT is one of the leading business telecommunications service providers in Australia. The company offers tailor-made hosted VoIP services solutions for unique business requirements along with a fair possibility of scaling those up and/or down as per the dynamic business needs. Empower ICT is also one of the few fibrenet providers with long experience in facilitating smart business communications.

    Source Link : Cloud Phone System Benefits and Considerations for Businesses

Order Now

    Send Us Message

      Sophos Email-security can help organizations protect against the advanced data breaches and threats using the Sophos E-mail data loss prevention and content control. This e-mail security can also protect sensitive information, including the financials, health information etc. in the e-mails.

      Sophos Synchronized Security will connect all the Sophos endpoints and automatically detects and clean the infested systems that send spam and malware.

      The Sophos Central is integrated into the Sophos E-mail security that manages all the Sophos products from a single console. This helps organizations to respond to threats faster. In addition, this enterprise-grade e-mail – security solution also includes cybersecurity awareness training.

      Sophos E-mail security solution automatically scans the e-mail body along with the attachments to identify the sensitive data and establishes the policies to encrypt the message instantly. The Sophos Secure Messaging Portal will allow you to receive and send the attachments securely.

      XG Firewall and Intercept X integrate and continue to help you know about the active threats present in the network. The Security Heartbeat™ instantly notifies the network health at a glance.

      Sophos XG Firewall, along with SD-RED, allows enterprises and businesses to connect across your geographically-distributed network. The firewalls offer an advantage of less –expensive internet connection options including, 3G/4G/LTE, DSL, and cable.

      XG Firewall solution offers the best Unified Threat Management (UTM) protection, including the mails, reporting and the web application firewall. Sophos Central and XC Firewall work together and make day-to-day activities management easier. It also includes the on-box reporting options (cloud-based) for which other vendors charge you extra.

      Utilizing the Extreme DPI engine, Xstream, Network Flow FastPath and TSL inspection, the Xstream Next-Gen offers you get complete visibility, protection and performance.

      Sophos Mobile will allow you to configure and manage Office 365 on your mobile devices. A single console will help your admins simplifying their tasks and save their time.

      Sophos Central is a platform that offers full Unified Endpoints management capabilities on the same console for all the Sophos security products.

      Sophos Mobile will protect and secure your devices and data using the capabilities, including the market-leading encryption, containers along with the ransomware and antivirus protection.

      Sophos Mobile will allow you to manage and secure your mobile endpoints with minimal time and effort involved. This solution will improve your user's productivity along with providing you with a peace of mind.